Talk directly through the pendant at any time, night or day
You can speak with the 24 hour Emergency Resolution team using the pendant's microphone and speaker. They will help resolve any emergency, at home or when you are out and about.
Peace of mind for £21.99 per month (£26.39 including VAT)
When you are independent, active and want to enjoy getting out and about, the Classic GPS Personal Alarm provides reassurance that you can call for help at the touch of a button.
The Classic GPS Personal Alarm is a small pendant that uses GPS-tracking so you can get help from anywhere in any emergency.**
The pendant is small enough to wear around your neck, use as a key fob or keep in a pocket.
Should you fall, feel unwell or be in distress, you can speak with Taking Care's Emergency Resolution team by pressing the pendant's emergency button.
The Emergency Resolution team will know who and where you are. They will quickly get help to you by calling friends, family or the emergency services.
The life-saving alarm service is provided by Taking Care, the first Which? Trusted Trader approved personal alarm service in the UK.
Openreach have announced that by 2025 all analogue phone lines will be replaced with digital ones. To ensure personal alarm customers are supported during and after the switchover, Taking Care have tested the full Age Co Personal Alarm product range in Openreach's laboratory with the leading telephone providers' networks including BT, Sky, TalkTalk and others.
"Digital Alarms" are future proof and do not rely on a telephone landline. They will not be affected by the switchover to digital phone lines. All calls and data are included in the subscription.
"Landline Alarms" connect to a traditional telephone landline but have been tested in Openreach's laboratory with the leading telephone providers' digital networks to ensure maximum longevity. However, you may need to pay an upgrade fee if your telephone provider makes a change in the future that affects your alarm. For more information, you can speak with the Taking Care Sales team by calling 0800 085 7371. Lines are open Monday – Friday, 8am - 6pm.
You can find out more about the digital switchover in Taking Care's Resources and Advice hub or on the Openreach website.
How the Classic GPS Personal Alarm works
Unlike in-home personal alarms, a base unit is not needed with this pendant. You don't need a telephone landline either.
It comes with an easy to use drop-in charger and is ready to use out of the box, without any installation or setup.
With GPS tracking, family members can view the current GPS device location and location history through a secure website, if you choose to give them access.
You can speak with the 24 hour Emergency Resolution team using the pendant's microphone and speaker. They will help resolve any emergency, at home or when you are out and about.
GPS tracking is accurate to around 10 metres / 32 ft and updated every 4 minutes when moving. The Emergency Resolution team can direct help to your location, even if you are unable to speak.
You can give friends or family access to a secure website to view the GPS device's location coordinates and history. Taking Care can arrange this for you at no extra cost.
If you choose to, the pendant can automatically alert friends or family when it moves outside of pre-set locations. Taking Care can set up geo-fencing if you would like this feature enabled.
A multi-network SIM is pre-fitted so the pendant is ready to use out of the box. An easy to follow user guide is provided with your alarm.
There are no hidden SIM charges and everything you need is included in your subscription. The Classic GPS Personal Alarm has a 12 month product warranty.
The multi-network SIM ensures the Classic GPS Personal Alarm will remain connected as long as there is a mobile network. This provides the best possible coverage.
The pendant has a 48 hour (2 days) battery life, depending on use. The status light and email alerts notify you of a low battery so you never run out of charge. An easy to use drop in charger is included with your pendant.
If you have a question, we're happy to help. Call Taking Care on freephone 0800 085 8032, Monday – Friday, 9am – 6pm.
Order online or by phone. All personal alarms have a 30-day money back guarantee.
Choose the monthly or annual subscription with confidence you can return the Classic GPS Personal Alarm within 30 days and Taking Care will refund the full cost of your order.
Monthly subscription
| Purchase and setup cost | £85.99 (£103.19 including VAT) |
| Monthly subscription | £21.99 per month (£26.39 including VAT) |
| Next working day delivery*** | Free |
| 12 month warranty and repair | Free |
Annual subscription
Get 3-months free in the first year when you pay annually by Direct Debit and save £79.16 including VAT.^
| Purchase and setup cost | £85.99 (£103.19 including VAT) |
| First year's subscription | £197.91 (£237.49 including VAT) Includes 3-months free^ |
| Annual subscription after first year | £263.88 per year (£316.66 including VAT) |
| Next working day delivery*** | Free |
| 12 month warranty and repair | Free |
92% of customers do not pay VAT on their orders.^^ If you, or the person you are buying the alarm for, have a condition that requires regular medication or are registered disabled then you may be eligible for VAT exemption. You can check if you are VAT exempt and if so, you'll be asked to provide some details when you purchase.
The subscription for the monitoring service is paid by Direct Debit.
If you have a pacemaker you should not wear the Classic GPS Alarm around your neck. This is because a mobile device should not be placed near a pacemaker. Instead the pendant can be used as a key fob or placed in a pocket or bag. The pendant must be kept at a minimum distance of 25cm / 9.8 inches from your pacemaker at all times. If you have any questions or concerns, we're happy to help. If you have any questions or concerns, call 0800 085 8032, Monday to Friday 9am - 6pm, to speak to a Taking Care advisor.
Yes. Unlike the Digital Personal Alarm, Digital Fall Alarm or Taking Care Anywhere packages, you are buying the Classic GPS Personal Alarm. The subscription is for the 24-hour monitoring. If the Classic GPS Personal Alarm is lost or damaged, you would need to order a replacement to continue benefiting from the 24 hour monitored alarm service.
Your order includes the alarm pendant, drop-in charging unit and power cable. Also included is an easy-to-follow user guide that shows you how to use your personal alarm. Next working day delivery is included free of charge. A 12 month warranty is also included.
The subscription includes 24-hour monitoring by the Emergency Resolution team. The subscription can be set up by monthly or annual Direct Debit.
The pendant can worn around your neck, as a key fob or placed in a pocket or bag.
No, this personal alarm does not detect falls. If you would like a GPS alarm with fall detection, please consider the Taking Care Anywhere.
The Classic GPS Personal Alarm will work anywhere in the UK, excluding the Channel Islands and Isle of Man, where there is a 2G cellular network to communicate with, subject to atmospheric conditions, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. The multi-network SIM will connect to any available mobile network.
Some people find it reassuring to set up geographic boundaries that trigger an alert to loved ones if the Classic GPS Personal Alarm pendant moves outside of these pre-set locations. Taking Care can set this up for you at no extra charge if you contact Customer Services once you have received your order.
No, the pendant is not water resistant so should not be worn in the bath or shower. If you would like a GPS pendant that can be worn in the bath or shower, the Taking Care Anywhere is water resistant and includes fall detection.
The pendant is 60mm / 2.4 inches tall by 44mm / 1.7 inches wide (at the widest point) and 14mm / 0.5 inches deep. It weighs just 40 grams so it is small and lightweight enough to be carried in a pocket, on a key fob or worn around the neck.
If you choose to give them access, your loved ones can log on to a secure website to view the current GPS device location and location history. They can access the website using a computer, tablet or mobile phone. You are in control of whether others can log on to view the GPS device location. If you would like to set this up, Taking Care will be happy to arrange this for you.
Taking Care's Emergency Resolution team can view the GPS location and use this information to direct the appropriate help to you quickly.
The set-up cost includes setting up your account with Taking Care, registering you as a customer and purchase of the Classic GPS Personal Alarm.
The Classic GPS Personal Alarm is ready to use out of the box. The SIM card is pre-fitted and the user guide shows you how to make a test call to ensure your alarm is working.
If you are also ordering a key safe and would like someone to fit it, you can add the installation service to your order. One of the Taking Care team will fit your key safe and show you how your key safe and personal alarm work.
If you have any problems, Taking Care's Customer Service team are happy to help. Call 0800 085 8032, 9am – 5pm Monday to Friday.
The set-up cost includes setting up your account with Taking Care, registering you as a customer and purchase of the Classic GPS Personal Alarm.
No. The pendant has a pre-fitted multi-network SIM so a telephone landline is not needed.
No, your personal alarm cannot be triggered by another alarm pendant.
Yes! Delivery is free of charge and includes next working day delivery for orders received by 1pm, Monday – Friday to postcodes in England and Wales. For areas of the UK that Taking Care are unable to deliver to within 24 hours, there is a 48-hour delivery instead. In the event of an alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge, during the 12 month warranty period.
If you order online or by telephone and provide an email address, you will receive an order confirmation email with a link to an online account setup form. If you do not have an email address, you can complete and return the form included in your welcome pack with your personal alarm.
Please complete either form so that Taking Care has the following details available in case an emergency alarm call is made:
Emergency contacts – so Taking Care knows whom to contact in an emergency, please provide the names, addresses and phone numbers of family, friends or neighbours. Taking Care will also ask if your contacts have keys to access your home in an emergency.
Medical details – so Taking Care can arrange the most appropriate help in an emergency, please provide details of any medical conditions.
Key safe – if you have a key safe, let Taking Care know the code and location so they can get help to you in an emergency.
If you prefer, you can provide this information by calling Taking Care's Customer Services on 0800 023 4301, Monday – Friday, 9am – 5pm.
In the event of a personal alarm fault or if your pendant battery needs replacing, Taking Care will fix the issue, free of charge. Depending on the nature of the issue, Taking Care may send you a replacement personal alarm or one of their advisors will visit your home to repair the equipment or replace the battery.
AgeCo Limited is 100% owned by Age UK and sells products and services designed to help people make the most of later life, retain their independence and live securely.
Age UK is the country’s leading charity dedicated to older people, and Age Co’s profits are given back to the charity. By buying an Age Co Personal Alarm, you are helping to fund the charitable work of Age UK.
Age UK campaigns for older people and provides a range of services across the country. These include an information and advice line, and a telephone friendship service that for lonely or vulnerable people can be a lifeline.
In the last 5 years Age Co has donated more than £12m to Age UK.
^ 3-months free in the first year applies to new personal alarm customers only when you pay annually by Direct Debit and order online or by phone. Any refund will be calculated on a pro-rata basis. Offer subject to change and may be withdrawn at any time.
** The Classic GPS Personal Alarm will work from any location in the UK, excluding the Channel Islands and Isle of Man, where there is a 2G cellular network to communicate, subject to atmospheric conditions, buildings, or other forms of interference that can block the pendant's connection to GPS satellites. A GPS satellite network must be available for the GPS pendant to determine its location.
*** Free next working day delivery available in England and Wales for orders received before 1pm, Monday – Friday. For other areas, 48 hour delivery available.
^^ 92% of current Taking Care customers qualified for VAT exemption in December 2023.
Age Co Personal Alarms are provided by Taking Care (PPP Taking Care Limited). AgeCo Limited is a trading subsidiary of Age UK (registered charity no. 1128267). AgeCo Limited donates its net profit to Age UK. AgeCo Limited registered office: One America Square, 17 Crosswall, London, EC3N 2LB (registered in England and Wales, no. 03156159). Taking Care is the trading name and brand of PPP Taking Care Limited, a subsidiary of AXA Health. Registered Address: 20 Gracechurch Street, London, EC3V 0BG. Company Registration Number: 01488490 | Registered VAT Number: 243 6741 60
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Rated Excellent
